Founded in 1992, within a modest space in Cleveland, Johannesburg, Parrot Products (Pty) Ltd embarked on a journey that has propelled it to the forefront of the stationery, presentation, interactive, janitorial and signage products industry.
Over the years, the company has experienced remarkable growth, now operating from a sprawling 12 000m² facility and offering an extensive portfolio of over 2 500 diverse products across these four divisions.
Parrot currently serves more sectors than you might think, due to its massive range. The sectors include education, healthcare, retail, construction, mining, agriculture, information technology and many more.
Its supply chain is supported by a wide network of dealers that specialise in one or more of the categories offered by Parrot Products.
Evolution and commitment excellence
Parrot Products’ success story is rooted in its unwavering commitment to excellence, innovation and customer satisfaction.
Central to its operations is a state-of-the-art production facility meticulously engineered to produce every component required for assembly with precision and consistency. Automated systems ensure that each product meets the highest standards of quality, reflecting Parrot Products’ dedication to setting industry benchmarks.
The Janitorial Division: Innovation and range
The Janitorial Division of Parrot Products is a cornerstone of its extensive product offerings. With in-house research and development capabilities and a state-of-the-art chemical manufacturing plant, this division is committed to delivering advanced solutions for hygiene and cleanliness.
Their portfolio includes a variety of essential products, from its top-selling Tile Cleaner and Dishwashing Liquid to scented hand soaps, toilet cleaners and a range of household cleaning chemicals.
In addition to these, Parrot Products offers a comprehensive selection of janitorial equipment, such as wall-mounted dispensers, trolleys, industrial and domestic mops, hard and soft brooms, buckets and waste bins.
Parrot Janitorial ensures that environments are maintained to the highest standards of cleanliness, promoting safety and productivity.
Research and development excellence
At the heart of Parrot Products’ innovation strategy lies its dedicated Research and Development team.
This team tirelessly explores new products and raw materials on a global scale, continually enhancing and expanding the janitorial product range.
By leveraging advanced technologies and sustainable practices, Parrot Janitorial not only meets but exceeds industry standards, offering environmentally conscious solutions that resonate with modern businesses and institutions.
Operational excellence and customer focus
Parrot Products’ operational excellence is exemplified by its Our Range Next Day service, which guarantees prompt delivery of stocked product lines across Southern Africa.
This commitment is supported by strategically located distribution warehouses and a fleet of 40 vehicles, ensuring efficient logistics and timely deliveries.
Each warehouse features a state-of-the-art, paperless picking system that enhances accuracy and speed, reflecting Parrot Products’ dedication to customer satisfaction.
Parrot Products (Pty) LtdPicture: Supplied
Regional and international presence
Beyond its strong presence in South Africa, Parrot Products extends its reach across the Southern African region, including Botswana, Zimbabwe, Mozambique and Zambia. This regional footprint is complemented by a robust sales network that supports dealers with training sessions and marketing tools.
Parrot Janitorial products are integral to maintaining clean and sanitised environments across diverse sectors, contributing to the company’s reputation as a trusted partner in hygiene management and so much more.
The Cape Town branch, situated in Killarney Gardens, is the second-largest Parrot Branch in Africa and has continued to provide unwavering service and support to its many local dealers.
Customer-centric approach
Central to Parrot Products’ customer-centric approach is its commitment to supporting dealers and customers alike. Professional showrooms at each branch provide first-hand experiences with an extensive range of products, fostering informed decision-making.
Offering 30-day accounts, on-loan facilities and using the company’s user-friendly website further enhances accessibility, allowing registered dealers to place orders, access product information and utilise resources such as instruction manuals and installation videos.
Service excellence and support
Parrot Products’ dedication to service excellence extends to its national call centre, staffed by knowledgeable professionals who provide expert advice, process orders and coordinate installations.
This team ensures that every customer interaction is handled with care and efficiency, reinforcing Parrot Products’ reputation for reliability and support.
Parrot Products (Pty) Ltd exemplifies leadership and innovation in the stationery, interactive, presentation, janitorial and signage products industry. From its modest beginnings to its current stature, the company’s growth has been driven by a relentless pursuit of excellence and a deep-seated commitment to customer satisfaction.
As it continues to innovate and expand its offerings, Parrot Products remains poised to shape the future of its industry, setting new standards for quality, reliability and innovation.
For more information about Parrot Products (Pty) Ltd and its extensive range of janitorial solutions, please visit Parrot Products’ website here or contact them directly at 086 126 2737 or [email protected] during business hours from Monday to Friday, 8am to 5pm.
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Picture: Supplied