International e-commerce company Amazon has officially launched its online marketplace in South Africa.
Amazon will be available on its website or the Amazon Shopping App, which will offer customers a selection of ‘local and international brands across 20 different product categories’.
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Customers can enjoy free delivery on their first order, followed by free delivery for subsequent orders above R500 for products fulfilled by Amazon. With each order, customers will receive status updates via WhatsApp, so they will be able to track their parcel every step of the way.
Amazon is also offering 30-day returns via home pickup and self-drop.
‘We are excited to launch Amazon.co.za, along with thousands of independent sellers in South Africa. We provide customers with great value, broad selection—including international and local products—and a convenient delivery experience,’ said Robert Koen, managing director of Amazon in Sub-Saharan Africa.
‘From today, customers can count on Amazon.co.za for a stress-free shopping experience, fast and reliable delivery, access to 3 000 pickup points, 24/7 customer support, and easy returns,’ Koen added.
South African businesses ‘of all sizes’ will be able to sell their products via the marketplace, with access to easy onboarding tools, payment processing tools, reports, and analytics to help improve sales, as reported by BusinessTech.
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